On todays POV of the day… let’s teach you how you can MAKE MORE MONEY by INCREASING LIFETIME VALUE with 3 simple steps.
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1 - Every single one of your customers should be on a SMS and EMAIL LIST. You should be sending weekly text campaigns with your best offers, product drops, and promotions. Email should be sent to your customers 3-5x per week with an 80/20 split of value to sales messaging.
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2 - Create a BETTER customer experience. Hand written notes in each order, freebies in every order, phone call follow ups, engage with your customers on social, ALWAYS make things right with your customer when you mess up.
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3 - Continue to provide products that YOUR CUSTOMERS WANT to them. If your market place is ASKING for something, GIVE IT TO THEM.
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If you don’t know this already, 9 times out of 10 you will LOSE MONEY on cold customer acquisition.
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You MAKE YOUR MONEY through returning customers and nurturing your list with the correct content.
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If you’re looking at your customers as “just another sale” and are always chasing that first time purchase… you will NEVER build a true brand, and one that gets a 10 figure check written for it.
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Do everything you can to make every customer and customer interaction the most phenomenal experience for them, and I promise your business will forever grow and prosper.
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Day 192 #povchallenge
.
1 - Every single one of your customers should be on a SMS and EMAIL LIST. You should be sending weekly text campaigns with your best offers, product drops, and promotions. Email should be sent to your customers 3-5x per week with an 80/20 split of value to sales messaging.
.
2 - Create a BETTER customer experience. Hand written notes in each order, freebies in every order, phone call follow ups, engage with your customers on social, ALWAYS make things right with your customer when you mess up.
.
3 - Continue to provide products that YOUR CUSTOMERS WANT to them. If your market place is ASKING for something, GIVE IT TO THEM.
.
If you don’t know this already, 9 times out of 10 you will LOSE MONEY on cold customer acquisition.
.
You MAKE YOUR MONEY through returning customers and nurturing your list with the correct content.
.
If you’re looking at your customers as “just another sale” and are always chasing that first time purchase… you will NEVER build a true brand, and one that gets a 10 figure check written for it.
.
Do everything you can to make every customer and customer interaction the most phenomenal experience for them, and I promise your business will forever grow and prosper.
.
Day 192 #povchallenge